Privacy Policy

Thank you for shopping at www.elsavida.com, a Xorbix Technologies, Inc. business (“Elsavida”, “we” or “us”). This Privacy Policy describes the information we collect about you, how we use this information, and your rights to review, revise, or restrict our usage of this information.  This policy applies to information we collect through any medium, including this website, your emails and texts, other messages, your comments and submissions to the site or about us on social media, mobile and desktop applications, and may also include your interactions with other websites where we advertise or from which we obtain services. 

By using this website, you agree to this Privacy Policy.  While you may be able to limit some of our collection of or access to information about you by taking actions described in this Privacy Policy, if you do not agree with our collection, retention and use of your personal information and information about you, please do not use our website. 

Information Collected

We collect your information from a number of sources, for a number of different reasons.  In general, we collect and analyze information to provide and improve our customer service, to enhance your shopping experience, and to communicate directly with you about products, services, and promotions we believe may be of interest to you. 

This personal information includes your name, financial information, telephone number, e-mail, device addresses, and postal address. Personal Information also may be collected when you use the website, create an account through the website, or participate in our promotions or surveys. We use this information to process transactions, inquiries, or promotions that you initiate, and to provide you with ads tailored to your interests. We also create and retain records of your product interests, purchases, and any other information that might enable us (and business partners acting on our behalf) to provide you with personalized responses, offers, promotions or other information. Finally, we also track and monitor your use of the website and the traffic patterns other customers in order to improve its design and our products and services.

This Privacy Policy does not cover the collection and use of information from or about you that is on the internet or related to its operation or by any other site, technology, collection, solicitation, or other manner, method, or media of data collection or analysis that is outside of our direct control

Our Email List

If you sign-up for our email list, we will provide advance notice of sales, new products, and other elsavida news. Email addresses we collect are used internally and by our business partners. To unsubscribe from our email list or would prefer that your email address not be shared with our business partners, contact us by remove@elsavida.com. We will remove your name from our email list within a reasonable period of time. Please recognize that you may receive additional email from us before we remove you.

Business Partners

We may contract with outside service providers to help us analyze and understand your use of www.elsavida.com. We may, and these service providers also may, place cookies on your computer or use other technologies to collect information for us related to your use of www.elsavida.com, with a goal of refining and improving our website, other sites for our customers, and obtaining and transmitting advertising tailored to you.  We do not collect your credit card information, or your account username or password information (and neither do our service providers). When you visit www.elsavida.com, you may opt out of our data collection by opt-out@elsavida.com. To opt-out of third party advertising tailored to your interests, opt-out@elsavida.com. To opt out of direct advertising from us, opt-out@elsavida.com.

Note that “cookies” are bits of information stored on your computer, and you can set your browser to disable them.

We or our partners may also use flash cookies (also known as Local Stored Objects) or other, similar technologies. A flash cookie is a data file placed on your computer using Adobe Flash or a similar technology either built into your computer or that you downloaded or installed. We use these flash and other technologies to personalize and enhance your online experience, facilitate processes, and personalize and store your settings. They track and measure which areas of our sites are most interesting to customers. They may be recognized by other websites, social media sites, and by our marketing or business partners. If you disable these flash cookies or other similar technologies, you may not be able to access to features and services that make your experience of our site efficient and enjoyable. The cookie management tools will not remove Flash cookies.  Click here to learn how to manage privacy and storage settings for flash cookies.

We also use other automatic collection methods that capture information about visitors to our website, including their IP address, browser, language preferences, and computer identification numbers. We use this information to provide customer service, enhance our product offerings, and detect fraud or misuse. If you would like to opt out of this type of automatic data collection, contact us at opt-out@elsavida.com.

We may disclose any and all information about you when required by law, governmental request, or court order.  We also may also disclose your personal and other information to our subsidiaries, affiliates, and companies contracted to act on our behalf, for example, for marketing, payment processing, theft prevention, and unauthorized use of credit and gift cards.

*You can easily update your account information by logging on to www.elsavida.com and clicking Your Account.

Secure Shopping

Personal information from orders you place on the website are encrypted using 128-bit secure sockets layer (SSL) technology. In order for SSL security to work, however, you must also use an SSL enabled browser. Secure Socket Layer (SSL) technology is used to ensure the security of online business by furnishing mutual authentication, data encryption, and data integrity for secure transactions functions.  Despite these efforts, data transmission over the Internet or any wireless network cannot be guaranteed to be secure. You acknowledge that: (a) security and privacy limitations of the Internet are beyond our control; (b) the security, integrity, and privacy of the information and data exchanged between you and us through the website cannot be guaranteed; (c) your information and data may be viewed or tampered with in transit by a third party; and (d) YOU ACT AT YOUR OWN RISK WHEN YOU TRANSFER INFORMATION TO US.

If you still have concerns about ordering electronically, please call 847-656-5696 and place your order over the phone.

NOTE:  Email is not encrypted or considered a secure way to transmit credit card numbers. We will never ask for sensitive information via email.

Policy Changes

We may periodically update this Privacy Policy to address new laws, rules and regulations, and previously unanticipated data collection and use.  Changes to the Privacy Policy will be posted here. By visiting our website, you agree to accept this Privacy Policy and all changes made to this policy.  You also understand that information collection about you while you participate in the use of the site is retained, even if you later stop using the site or terminate your account with our website. 

 

Feel free to contact us with any questions about our Privacy Policy.

Email: info@elsavida.com

Phone: 847-656-5696

Mail: PO Box 180403, Delafield, WI 53018